Tom Wholecut Oxford in Bourbon Signature
All Shoes ordered during the Factory Access campaign have an expected ship date of September 2019.
US, Canadian, and non-EU international addresses will ship from our facility in Miami, FL.
International backers in the EU will be shipped from within the EU so there will be no import duties, only VAT.
Excellent domestic & international shipping rates have been negotiated with carriers.
If applicable, duties and local taxes will be charged by the appropriate authority at the destination country. Please determine these charges locally.
Refunds & Exchanges
All orders can be canceled for a full refund until May 1, 2019. After May 1st all orders will still be entitled to exchanges if needed.
If the need for an exchange arises, we will need to charge for the exchange shipping both ways. Our Factory Access campaign is a time where we eliminate as many costs as possible in order to provide you with the best possible price, meaning we work with very small margins during this time. This is true for domestic & international orders.
All exchange requests must be submitted within 30 days of receiving your reward.