Refunds & Exchanges
Craft.acemarks.com orders are entitled to exchanges but not refunds.
If the need for an exchange arises, we will need to charge for the exchange shipping both ways. Our craft drops are a time where we eliminate as many costs as possible in order to provide you with the best possible price, meaning we work with very small margins during this time. This is true for domestic & international orders.
All exchange requests must be submitted within the 15 day return period that will be announced after shipment of shoes is completed.